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Demo build · Fly Garage

From tow call to team brief.

A Fly Garage demonstration build: two scripted receptionist recordings and interactive customer requests. The callers are not real customers; no customer outcome is claimed.

Two lines, two kinds of request.

The tow caller needs help near Windward Mall. The body shop caller wants an estimate for a bumper. Both recordings are scripted.

Recorded call0:00 / 0:38
Tow request

Fly Garage Towing · scripted caller

Read the timed transcript

Front desk · 0:00Hi, thanks for calling Fly Garage Towing! What happened with your vehicle?

Caller · 0:03Hi, my Tacoma died and it won't start. I'm pulled over near Windward Mall.

Front desk · 0:08Oh no, sorry about that. Is that on Kamehameha Highway, in Kāneʻohe?

Caller · 0:13Yes, right across from the mall.

Front desk · 0:16Okay, got it. Are you somewhere safe right now?

Caller · 0:19Yeah, I'm off the road.

Front desk · 0:21Good. And where should it go? Our shop on Kaliawa Street, or somewhere else?

Caller · 0:26Your shop is fine.

Front desk · 0:28Perfect. So that's your Tacoma on Kamehameha Highway in Kāneʻohe, going to our shop on Kaliawa Street. The team will review your details and follow up with you.

Recorded receptionist scenario for the Fly Garage demonstration.

Recorded call0:00 / 0:44
Estimate request

Fly Garage Body Shop · scripted caller

Read the timed transcript

Front desk · 0:00Hi, thanks for calling Fly Garage Body Shop! How can I help you?

Caller · 0:03Hi, someone backed into my car and dented the rear bumper. Can I get an estimate?

Front desk · 0:08Oh, sorry to hear that. Yes, we can help with that. What kind of car is it?

Caller · 0:13It's a twenty twenty-one Honda Civic. Oh, wait, sorry, it's a twenty twenty-three.

Front desk · 0:19Oh, twenty twenty-three, got it. And what's your name?

Caller · 0:23Leilani.

Front desk · 0:24Thanks, Leilani. I can text you a link to our estimate form, so you can add photos of the bumper. Want me to send it to this number?

Caller · 0:31Yes, please. And where are you located?

Front desk · 0:34Sending that now. We're at twenty-one twenty-two Kaliawa Street, in Honolulu. The team will look over your photos and follow up. Mahalo for calling, Leilani!

Recorded receptionist scenario for the Fly Garage demonstration.

Try the customer request.

Send a guided damage report to the estimator’s review card, or walk through a tow request.

Local details matter.

Recorded receptionist scenario for the Fly Garage demonstration.

Talk with Rich

Let’s talk through your next step.