WEBVTT

1
00:00:00.300 --> 00:00:02.520
A revenue audit for after-hours inquiries, one question at a time.

2
00:00:02.570 --> 00:00:07.250
Start from what you know: how many after-hours inquiries arrive each month.

3
00:00:07.300 --> 00:00:13.420
Does the business track its after-hours answer rate? “Not sure” is a valid answer.

4
00:00:13.470 --> 00:00:17.850
Then the average job value.

5
00:00:17.900 --> 00:00:22.470
With no tracked answer rate, the audit gives no dollar figure. It says what is unknown and how to measure it.

6
00:00:22.670 --> 00:00:25.820
Try the revenue audit: gobigger.ai/demo/gallery/revenue-leak-audit